You may request your health care records by calling us or sending us a request via mail at the number and address provided under Contact Us on our website.
You may contact the Health Care Facilities Regulation for more information.
https://www.hhs.texas.gov/providers/health-care-facilities-regulation
You may file a consumer complaint with the Office of Attorney General’s Consumer Protection webpage.
https://www.texasattorneygeneral.gov/consumer-protection
| A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number (800) 252-2412. |
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